Educational Accessibility, Concerns, Complaints, & Grievances

 

Policy Number: 1090
Dated: 09/20/2022

Educational Accessibility, Concerns,

Complaints, & Grievances

Print Policy

Purpose

American Leadership Academy is committed to ensuring accessibility of its website for students, parents, and members of the community with disabilities. All pages on the American Leadership Academy website will conform to the W3C Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents of these guidelines.

The current ALA Director is directed to establish procedures whereby students, parents, and members of the public may present a complaint regarding a violation of the Americans with Disabilities Act (ADA), Section 504 and Title II related to the accessibility of any official District web presence which is developed by, maintained by, or offered through the District or third party vendors and open sources.

Website Accessibility

With regard to the American Leadership Academy website and any official American Leadership Academy web presence which is developed by, maintained by, or offered through third party vendors and open sources, American Leadership Academy is committed to compliance with the provisions of the Americans with Disabilities Act (ADA), Section 504 and Title II so that students, parents and members of the public with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same time frame as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any American Leadership Academy programs, services, and activities delivered online.

All existing web content produced by the American Leadership Academy, and new, updated and existing web content provided by third-party developers, will conform to Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents. This Regulation applies to all new, updated, and existing web pages, as well as all web content produced or updated by American Leadership Academy or provided by third-party developers.

ADA Facility & Program Access

Physical barriers to buildings, programs, activities, and events

Facility/Risk Manager

898 W 1100 S

Spanish Fork, UT 84660

(801) 794-2226

Jennifer Fulton

Civil Rights

    • Titles IV, VI, and VII of the Civil Rights Act of 1964 (prohibiting discrimination on the basis of race, color, religion, sex, and national origin)
    • Section 504 of the Rehabilitation Act of 1973 (prohibiting disability discrimination)
    • Title IX of the Education Amendments of 1972 (prohibiting sex/gender discrimination)

898 W 1100 So

Spanish Fork, UT 84660 

(801) 794-2226

Rich Morley

Accommodations for Individuals with Disabilities

American Leadership Academy will provide reasonable accommodations to eligible and qualified individuals with disabilities.  

    • Accommodation requests related to physical barriers in facilities should be made to the District Facility/Risk Manager, Jennifer Fulton (801-794-2226).
    • Accommodation requests related to employment should be made to the Charter HR Representative, Kimber Tidwell (801-794-2226).
    • Accommodation requests related to individualized education programs (IEP) should be made to the school’s IEP Coordinator, Juliel Davis (801-794-2226).
    • Accommodation requests related to educational programs and extracurricular activities (Section 504) should be made to a school’s Section 504 Coordinator, Timothy Schiess (801-794-2226).
    • Accommodation requests related to the school website should be made to the Webmaster, Rhett Anderson (801-794-2226).

Website & Accessibility Concerns, Complaints, & Grievances

A student, parent or member of the public who wishes to submit a complaint or grievance regarding a violation of the Americans with Disabilities Act (ADA), Section 504 or Title II related to the accessibility of any official American Leadership Academy web presence that is developed by, maintained by, or offered through American Leadership Academy, third party vendors and/or open sources may complain directly to a school administrator, or the school webmaster. The initial complaint or grievance should be made using the related complaint form listed at the bottom of this policy, however, a verbal complaint or grievance may be made. When a school administrator receives the information, they shall immediately inform the current ALA Webmaster or administrator.

Whether or not a formal complaint or grievance is made, once American Leadership Academy has been notified of inaccessible content, effective communication shall be provided as soon as possible to the reporting party to provide access to the information. The Complainant should not have to wait for the investigation of the complaint to be concluded before receiving the information that he/she was unsuccessful in accessing.

Complaints should be submitted in writing, via email, or by completing the related complaint form.

If email is used to file a complaint, the formal complaint should include the following:

• Name
• Address
• Date of the Complaint
• Description of the problem encountered
• Web page or location of the problem page
• Solution desired
• Contact information in case more details are needed (email and phone number)

Investigation

The complaint or grievance will be investigated by the current ALA Webmaster or another person designated by the current ALA Director. The student, parent, or member of the public shall be contacted no later than five (5) working days following the date the compliance coordinator receives the information. The procedures to be followed are:

    • An investigation of the complaint shall be completed within fifteen (15) working days. Extension of the timeline may only be approved by the current ALA Director.
    • The investigator shall prepare a written report of the findings and conclusions within five (5) working days of the completion of the investigation.
    • The investigator shall contact the Complainant upon conclusion of the investigation to discuss the findings and conclusions and actions to be taken as a result of the investigation.
    • A record of each complaint and grievance made pursuant to this policy shall be maintained at the Central office. The record shall include a copy of the complaint or grievance filed, report of findings from the investigation, and the disposition of the matter.

At any time before, during, or after the complaint process, a complaint may be filed with the Utah State Board of Education (USBE) or the Denver Office for Civil Rights (OCR).

    • USBE 250 East 500 South

SLC, UT 84111-3204

Phone No. 801-538-7828

Website: Educational Equity

 

    • OCR Denver Office for Civil Rights

Cesar E, Chavez Memorial Building

1244 Speer Boulevard, Suite 310

Denver, CO 80204-3582

Phone No. (303) 844-5695 or TTY: (303) 844-3417

Website: Complaint Process

Email: OCR Denver

Complaint Forms

Website Complaint Form

Section 504 Complaint Form

Title IX Complaint Form